About us
Founded in 2023 by Steve Carter and Kalli Sagos, Innfocus is a hotel photography company rooted in experience and a deep understanding of the hospitality industry. With a focus on consistency and brand standards, we deliver high-quality, competitively priced hotel photography that meets the unique needs of global brands and independent properties.
With over a decade of experience and involvement in more than 2,500 hotel photo shoots, Steve brings an unmatched level of expertise to every project. Kalli, as co-founder and VP of Operations, ensures seamless execution, upholding the efficiency and precision that our clients rely on.
At Innfocus, we understand that photography is more than just capturing a space—it’s about aligning with brand expectations and delivering images that serve a purpose. Our team is committed to a streamlined process, clear communication, and a professional approach that respects the time and investment of our clients.
Frequently asked questions
How quickly will I receive my photos?
We understand the importance of time in the fast-paced hospitality industry. Professionally retouched images are typically delivered within 15 business days. However, for larger projects or those requiring a more intricate editing style, turnaround time may extend to 20 business days. We will always provide a clear timeline based on the scope of your project.
Can you accommodate special requests or last-minute changes?
Yes. We recognize that every hotel is unique, and photography needs can evolve. Our team is highly flexible and responsive, adapting swiftly to any changes or special requests.
What pricing options are available?
Innfocus is committed to offering fair and considerate pricing, making quality hotel photography accessible to properties of all sizes and budgets.
What experience does Innfocus have in hotel photography?
Innfocus has a proven track record of delivering high-quality images that align with brand identities. We are a preferred partner for Hilton and approved for IHG and Hyatt, and we have collaborated with a range of global hotel brands and management groups. Our extensive portfolio reflects our commitment to excellence in hospitality photography.
Who will be photographing my hotel?
Our team consists of skilled architectural photographers and creative professionals specializing in commercial photography for the hospitality industry. Every photographer is experienced in capturing properties in alignment with brand standards, ensuring high-quality images that showcase your hotel effectively.
Do you provide photography services across North America?
Yes, we offer comprehensive coverage across North America, ensuring that hotels in various locations can benefit from our expertise.